SERVICING

AXIS offer varying degrees of planned maintenance service based on flexible term agreements designed to cover a wide range of customer requirements and equipment of any manufacture. We cater for single units with single customers, to bulk maintenance agreements throughout the country.

AXIS offer 24 hour emergency cover 365 days a year. All our mobile engineers are equipped with state of the art communication equipment. Emergency and routine repairs are dealt with by our fully equipped Repairs Department as necessary.

AXIS Mobile Repair Engineers provide the additional back-up necessary to compliment any planned maintenance service. AXIS provide a full reporting procedure that takes into account current Health and Safety at Work requirements and recommendations.

AXIS operate an integrated service management system that will automatically monitor all service units, ensuring that preventative maintenance programmes are utilized in reducing breakdowns. Our field engineers operate a digital real time reporting system with details of maintenance visits, breakdowns and repairs undertaken as they are completed. The engineers written reports are sent immediately to our main computer servers from the site, so processing of information is immediately available to our managers and administration staff. Clients also have the facility to monitor the servicing of their lift(s) and track any repair works being undertaken through a client log in on our web-site.

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