At Axis, we can deliver various degrees of planned maintenance service based on flexible term agreements designed to cover a wide range of customer requirements and equipment of any manufacture. We cater for single units with single customers, through to bulk maintenance agreements countrywide of varying manufacture and complexity. We offer three Standard Forms of PPM Agreement; from basic period servicing to Fully Comprehensive Maintenance.
We offer 24hr emergency cover 365 days of the year. All our mobile engineers are equipped with state of the art communication equipment. Emergency and routine repairs are dealt with by our fully equipped Repairs Department as necessary.
Mobile Repair Engineers at Axis provide the additional back-up necessary to compliment any planned maintenance service. We provide a full reporting procedure which takes into account current Health and Safety at Work requirements and recommendations.
Our integrated service management system will automatically monitor all service units, ensuring preventative maintenance programmes are utilized in reducing breakdowns. Axis Field Engineers operate a digital real-time reporting system with details of maintenance visits, breakdowns and repairs undertaken as they are completed.
The engineers’ written reports are sent immediately to our main computer servers from the site. This ensures processing of information is immediately available to our managers and administration staff. Clients also have the convenient facility to monitor servicing of their lift(s) and track any repair works being undertaken through our website Client Log-In.
Ensure the safe and smooth moving of your valued customers through your buildings by giving us a call today.